Privacy Policy

1. Who We Are

This website (teslaglasses.co.nz) is operated by Brilin Functional Medicine Centre, located at 8 Settlers Crescent, Ferrymead, Christchurch 8023, New Zealand. When we say "we", "us", or "our" in this policy, we mean Brilin Functional Medicine Centre trading as Tesla Glasses.

We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, why we collect it, and how we use and protect it.

2. What Information We Collect

Information you give us directly

When you contact us through our contact form, place an order, or enquire about our products, you may provide:

• Your name
• Your email address
• Your phone number
• Your delivery address
• Your message or enquiry content

Information collected automatically

When you visit our website, we may automatically collect:

• Your IP address and approximate location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search terms used to find us
• Device type (desktop, mobile, tablet)

This information is collected through cookies and standard web analytics tools, including Google Analytics. It does not identify you personally.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Process and fulfil your orders
• Send order confirmations and shipping updates
• Improve our website, products, and services
• Understand how visitors use our site (via anonymised analytics)
• Comply with our legal obligations

We do not use your personal information for automated decision-making or profiling.

4. Email Marketing

We will only send you marketing emails if you have explicitly opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

We do not send unsolicited commercial email.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third parties only where necessary to operate our business, including:

• Shipping and courier providers — to deliver your order
• Payment processors — to securely process your payment (we do not store your card details)
• Website and hosting providers — who operate our website infrastructure
• Google Analytics — for anonymised website usage statistics

All third parties we work with are required to handle your information securely and in accordance with applicable privacy laws.

6. International Customers

We ship worldwide and serve customers in many countries. If you are located outside New Zealand, please be aware that your personal information will be transferred to and processed in New Zealand, where our business operates.

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please contact us using the contact form at teslaglasses.co.nz/contact.

If you are located in California, USA, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion of your data.

7. Cookies

Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how visitors use the site.

We use the following types of cookies:

• Essential cookies — required for the website to function correctly
• Analytics cookies — used by Google Analytics to collect anonymised usage data
• Functional cookies — used to remember your preferences

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.

8. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our website uses HTTPS encryption for all data transmission.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Order records are typically retained for 7 years in accordance with New Zealand financial record-keeping requirements. Contact enquiry records are retained for up to 2 years.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict how we process your information
• Request a copy of your data in a portable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please use the contact form at teslaglasses.co.nz/contact. We will respond to all requests within 30 days.

11. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites, including the official BIOPTRON website and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please use the contact form at:
teslaglasses.co.nz/contact
Brilin Functional Medicine Centre
8 Settlers Crescent, Ferrymead
Christchurch 8023, New Zealand
Phone: 0800 774 885